• It’s a family affair — How to dodge the pitfalls of family-owned dealerships

    Family-owned businesses, including auto dealerships, have always been an integral part of the American dream. Successful dealer-owners use the pluses of a family-owned business to their advantage while overcoming the hurdles that come with running one. This article discusses those hurdles, such as potentially difficult relationships among family members and between family and nonfamily employees. Compensation and succession are two issues in particular that need to be addressed.
  • Growing sales in small and declining markets

    While automobile sales have rebounded nicely in many areas of the country since the depths of the recession, there are still some regions where the market of car buyers is shrinking or small. For dealerships located in these markets, success often comes down to the ability to diversify. This article discusses a few creative ways that some dealerships have diversified in order to increase sales, revenue and profits. A sidebar notes several ways to grow market share.
  • CMS Recovery Audit Program Annual Report to Congress for 2013

    In late September 2014, the Centers for Medicare and Medicaid Services released its annual report to Congress regarding the agency’s Recovery Audit Contractor (RAC) program. This article provides details on the findings of “Recovery Auditing in Medicare for Fiscal Year 2013.”