- Oftentimes, the most unusual questions that are asked during an interview also have the tendency to be the most important.
- A service recovery process should be a key part of every company's customer experience strategy. Learn how an effective service recovery can actually increase customer satisfaction, trust & loyalty.
- Middle-market M&A transactions in the Great Lakes region experienced a decrease in the total amount of deal volume, but an increase in aggregate deal value during the second quarter of 2017.
- This article, featured in Financial Managers Society’s Perspective, discusses the background, importance and key components of a model risk management framework for financial institutions.
- It is critical for a medical device company to quickly develop a strategy to generate a comprehensive body of evidence to reverse negative coverage decisions if a medical technology has already been classified as experimental or investigational. Learn more about developing the strategy.
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