• An effective office manager is an integral part of the dealership

    The effectiveness of dealership management contributes to the overall profitability of the store. A key player in the management team is the office manager. In addition to having the responsibility of preparing a monthly financial statement by the tenth of the month, there are several other areas where a well-trained office manager can enhance your bottom line.
  • Baker Tilly automotive dealership benchmark survey – 2nd quarter 2014

    On a quarterly basis, Baker Tilly conducts a benchmarking study of auto dealerships. Respondents to the most recent study were primarily dealerships located in the Upper Midwest. This whitepaper summarizes key data as of and for the two quarters ended June 30, 2014, with comparisons to the same period in 2013 and to the quarter ended March 31, 2014.
  • Adapting to today’s Internet-savvy car buyers

    Thanks to the Internet, today’s car buyers are far more informed when they walk through the door than they once were. More preparatory online research has resulted in fewer dealership visits — while greater knowledge of a given car, including the cost to the dealership, creates reduced negotiating leverage for the dealer, who may find it harder to maintain the same profit levels as in the past. This article notes that adapting to these changes may result in changes to sales tactics, compensation models and marketing strategies. A sidebar offers a few statistics about today’s car buyer.
  • 7 ways to boost service area profits and efficiency

    With gross profits on new automobile sales declining for the first time in five years, many dealerships are looking for ways to recapture some of these lost profits. The service department is one of the first places to look. The technological sophistication of today’s new vehicles gives dealerships an added advantage in the service area, since many independent mechanics lack the skills or diagnostic equipment to work on them. But the department must run smoothly. This article offers seven ways to boost service department efficiency and profits.