- Many trends across the healthcare industry today are converging. A common theme emerging from their overlap is the need for industry participants to focus on customer experience programs. Learn about four major trends that are impacting the importance of Customer Experience in healthcare.
- Health plan and provider trends necessitate customer experience focus
- A minimally invasive endoscopic treatment has received attention as an appropriate approach in the treatment of refractory GERD and as an alternative to complicated and invasive surgical procedures.
- Kurt Schroeder, guest blogging for MDC, talks about the importance of credit unions focusing on drivers for member loyalty.
- Serving as the internal audit department for a global, private equity-owned manufacturer of baked goods
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